Navigating Client Conflicts
Blair discusses the complexities of managing client relationships, particularly when conflicts arise from overlapping interests. He emphasizes the importance of having a clear policy in place to address these concerns proactively, allowing salespeople to navigate conversations with confidence. The discussion highlights that while conflicts can create anxiety, incompetence is what truly frightens clients, underscoring the need for emotional intelligence and awareness in sales.In this clip
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Developing a Client Conflict Strategy
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