Profit Transparency
David advocates for a balance of transparency regarding profits within agencies, emphasizing that while principals shouldn’t disclose their exact salaries, sharing profit information can foster trust among higher-level employees. Both he and Blair discuss the importance of demonstrating financial success as a consultant, suggesting that clients are more likely to value advice from someone who has achieved tangible results. The conversation also touches on the anxiety principals feel about ungratefulness and being taken advantage of in their relationships with clients and employees.In this clip
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