Account Management Skills
Blair emphasizes the rarity of strong account management skills, noting that only 40% of individuals possess the necessary social and relational abilities. He warns against expecting subject matter experts to also excel in account management, as this can lead to failure for many talented individuals. Reflecting on his own experience, he highlights the importance of balancing inputs from various experts while ensuring the client's best interests are prioritized.In this clip
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How Account Managers Deliver Strategy
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