366: There’s Nothing You Can Fix in a Day

Mail Toolbar

The toolbar design changes in Apple's mail app have sparked frustration among users. John Siracusa highlights the reduction of toolbar buttons in iOS 13, which has made the app less intuitive for many users. The toolbar now features only two icons, the reply arrow and the trashcan, leaving users questioning the rationale behind removing other useful buttons 1. This change has been perceived as a step backward, as Siracusa notes, "I upgraded to iOS 13 and the mail app became less useful and more annoying for me to use, which is not the direction things should go" 2. Despite understanding the possible reasons for these changes, users remain dissatisfied with the reduced functionality.

   

User Feedback

SwitchGlass, a Mac application, faces user feedback challenges as John Siracusa navigates feature requests that conflict with his design preferences. Users desire functionalities like automatic window opening and window snapping, which Siracusa dislikes but considers implementing due to demand 3. He expresses frustration over the complexity of user requests, stating, "People got a lot of ideas, a lot of suggestions, but I'm still plugging away on the basics here" 3. Marco Arment shares similar frustrations with Apple's music app, noting its inefficiencies in handling streaming and navigation, which he likens to "starting a podcast from scratch every time you open your podcast app" 4.