Customer Dynamics
Rob shares his aversion to project-based work and the conflicts that arise from budget constraints, preferring a model with a larger customer base for better negotiation leverage. He highlights the difference in stress levels when dealing with individual clients versus businesses, noting that commercial clients tend to create a more manageable working environment. This preference carries through to his experiences in the AI sector, where he navigates the complexities of large corporations.In this clip
From this podcast
Acquiring Minds
Buy Fast: A Good Reason to Buy Small | Rob Carpenter Interview
Related Questions
Why are service businesses hard to scale?
I have difficulties understanding the business part of my software development stories. What's the product about, and do I need to know how the product works? It seems like I need to know a lot about it, which stresses me out because I don't have that information.