Caregiver Respect Revolution

Jérôme emphasizes the importance of treating caregivers with respect and dignity, highlighting that financial incentives alone aren't enough to retain staff. He shares his commitment to improving caregiver conditions by offering full Aflac coverage and paid time off, showcasing a shift in how caregivers are valued within the organization. This approach not only fosters a supportive work environment but also addresses the deeper needs of caregivers, ultimately leading to better retention and satisfaction.