Ethical AI Practices
Salesforce's AI platform, Einstein, enhances sales efficiency by identifying the best leads and automating customer service inquiries. The focus on ethical AI is paramount, with educational initiatives aimed at fostering an ethical mindset among employees. Tools are also developed to empower customers to use AI responsibly, emphasizing the importance of asking not just if something can be done, but if it should be done.In this clip
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The AI Podcast
Keeping an Eye on AI: Building Ethical Technology at Salesforce - Ep. 110
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