Effective Communication
Laurens emphasizes the importance of explaining the system's functionality rather than criticizing individuals. By guiding executives through liberating structure exercises, he encourages them to identify potential pitfalls and assess their current practices for improvement.In this clip
From this podcast
Beyond Coding Podcast
Worthwhile Agile Implementations // Beyond Coding Podcast #43 - Patrick Akil & Laurens Bonnema
Related Questions
How should I handle a situation where my boss came into the organization from another organization and has no background in our organization’s culture, work processes, or policies? They are often frustrated with the state of affairs, and I’m constantly explaining why things are the way they are and that these issues are organizational problems. This results in them thinking that I’m not open to change or critical of their approach. This question is related to the episode The Power Of Possible - Kat Cole | The Knowledge Project 117 and the clip Leading Former Peers.
How should I handle this situation?
How do you build, sustain, and trust the process?