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Published Dec 13, 2023

ChatGPT and Generative AI solutions at TomTom | Yu Guo | Beyond Coding Podcast #135

Explore how TomTom leverages generative AI and small task forces to revolutionize their prototyping process and navigation systems, as Yu Guo reveals the future potential of AI in redefining job roles and business strategies.
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  • User Experience

    Yu Guo, VP of Engineering at TomTom, shares how generative AI is revolutionizing user experiences in navigation and infotainment systems. By integrating AI-powered navigation tools, TomTom has developed a ChatGPT location plugin that enhances the user's journey by providing real-time geocoding, routing, and live traffic updates. This innovation allows users to plan trips more efficiently, especially for electric vehicle drivers who need to find compatible charging stations along their routes 1.

    It plans the route that's suitable for you.

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    The AI assistant also integrates with personal calendars, making travel planning seamless and personalized 2.

       

    Partnerships

    TomTom's strategy involves leveraging existing technologies and forming strategic partnerships to enhance their AI solutions. Yu explains that while TomTom doesn't focus on building foundational AI models, they utilize technologies from cloud providers like Azure and OpenAI to drive innovation in location-based services 3. Collaborations with startups, such as BentoML, have allowed TomTom to address challenges like latency and cost in AI applications, creating a win-win situation for both parties 4.

    We partnered with this startup which can help us experiment with multiple ideas.

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    These partnerships enable TomTom to explore offline offerings, ensuring reliable user experiences even in areas with limited connectivity.

       

    Internal Tools

    Internally, TomTom is harnessing generative AI to boost productivity and innovation. Yu highlights the adoption of GitHub Copilot, which has significantly enhanced the productivity of nearly 500 engineers by assisting in software development tasks 5. Additionally, TomTom has developed an internal version of ChatGPT, ensuring data privacy while providing employees with a powerful tool for work-related tasks.

    We created an internally hosted version of ChatGPT that you can use for work.

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    This internal tool, known as Chatty Tom, offers a user-friendly interface and guides users on effectively utilizing AI for various tasks, fostering a culture of innovation within the company 6.

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