Transforming Utility Operations
Utilities are evolving their customer relationships through automated, personalized communication, moving beyond traditional billing interactions. In core operations, advancements in substation asset management, including the use of sensors and AI-driven predictive maintenance, are significantly reducing downtime and extending the lifespan of critical equipment. These innovations, while complex, represent a crucial shift in how utilities operate and maintain their infrastructure.In this clip
From this podcast
Catalyst with Shayle Kann
The early days of AI on the grid
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