Customer Engagement Insights
A surprising trend emerges as one in ten customers actively participates in virtual power plant (VPP) programs, even in challenging climates. Enthusiasm grows among participants, leading to increased satisfaction with their utility. Understanding the diverse motivations behind this engagement, from financial incentives to a desire to contribute to the grid, is crucial. Continuous feedback from customers ensures that programs evolve alongside their needs, fostering long-term participation and satisfaction.In this clip
From this podcast
Catalyst with Shayle Kann
Frontier Forum: Why utilities should go big on VPPs
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