Dexa/Chasing Life

Trust in Care

The conversation highlights the critical role of empathy in healthcare, particularly when families are scared and mistrustful. Acknowledging the emotional turmoil of patients' families can de-escalate anger and foster trust in medical teams. Training in empathetic communication not only supports families but also protects healthcare providers from burnout and moral injury.

In this clip
From this podcast
Chasing Life
Conversation is More Than Nodding Your Head
Related Questions
- My Mom is 82 years old and has been suffering from recurring bladder infections for over 10 years. With the over-prescribing of medication, I think she is becoming resistant to the antibiotics, and her infections are getting worse and more frequent, leading to kidney infections requiring IV antibiotics and hospital stays. During her last hospital stay last week, she went into A-Fib and hasn't come out of it. Her current doctors seem to be treating the symptoms but not finding and fixing the cause. She is otherwise a fairly healthy and independent 82-year-old who lives alone, is mentally sharp, and takes walks daily. I know that if she continues on her current medical regimen, the infection will kill her. What should we do?