Venting in Workplaces
Tobi discusses the importance of creating safe spaces for venting in organizations, suggesting that openly acknowledging the need to vent can prevent negative spirals. He shares an innovative idea of role-playing outrageous positions to encourage candid discussions without personal repercussions. The conversation also touches on cultural differences, highlighting the directness of Germans in communication and their high standards for quality, contrasting with North American norms.In this clip
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Conversations with Tyler
Tobi Lütke on Creating Shopify for Americans as a German in Canada | Conversations with Tyler
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