Tough Conversations
Starting tough conversations as a collaborative effort can transform the dynamic between parties. By inviting the other person to share their feelings and insights, you create a shared space for problem-solving rather than confrontation. This approach fosters mutual understanding and allows both individuals to work together towards a solution, turning potential conflicts into opportunities for growth.In this clip
From this podcast

Creating Confidence with Heather Monahan
#402: Conflict into Connection: The Art of Effective Communication with Charles Duhigg Pulitzer Prize-winning Reporter & Bestselling Author
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