481: Custody Battle Rattles Disproven Dad | Feedback Friday
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Episode Highlights
Textbook Issues
Jordan Harbinger and Gabriel Mizrahi discuss the monopolistic practices of textbook publishers and the challenges consumers face when seeking refunds. They highlight a case where a student struggled to get a refund and received over 100 erroneous emails containing other customers' private information 1. Jordan recommends disputing the charge with a credit card company as a first step 2.
This is so gross on multiple levels and how classic textbook manufacturer is this type of bullsh*t, right?
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Using a credit card can provide more leverage in such disputes.
Legal Recourse
The hosts offer a detailed course of action for addressing privacy breaches and poor customer service. Corbin Payne suggests contacting the company to demand a refund and legally required disclosures about the breach 3. Reporting the issue to the State Consumer Protection Office and the FTC is also advised if the company fails to respond 3.
Class-action attorneys generally work on a contingency basis, meaning they get a cut of the winnings and it costs nothing for you as a plaintiff in the event of a loss.
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Involving the school administration can also be a strategic move.
Specialized Legal Advice
Jordan and Gabriel emphasize the importance of specialized legal advice in complex scenarios. They discuss the emotional and practical challenges of navigating family law and custody battles, stressing the need for a competent lawyer 4. Jordan also touches on the broader mission of the show to provide practical advice from experts 5.
Our mission is to help you become a better informed, more critical thinker.
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This approach helps listeners tackle their own legal and personal issues more effectively.