20 Product: Shreyas Doshi on The Three Different Types of Product Leaders and How To Hire Them, The 6 Different Product Metrics You Need To Know and What Good is For Each of Them & Table Stakes Features vs Wow Features; What To Prioritise

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Metrics Overview
outlines the six categories of product metrics crucial for understanding product performance. These include health, usage, adoption, satisfaction, ecosystem, and outcome metrics, each serving a distinct purpose. Shreyas emphasizes that adoption metrics, such as user growth, are often misunderstood as standalone indicators when they are actually the result of other factors like usage metrics 1. He warns against focusing solely on growth metrics without addressing foundational health metrics, which can significantly hinder business progress if neglected 1.
Health metrics by themselves will rarely drive your business forward, but health metrics, if you don't pay attention to them, can drastically impede your business.
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appreciates Shreyas's insights, acknowledging his impactful career at companies like Stripe and Google 2.
North Star Metrics
The concept of North Star metrics is often misunderstood, according to . He advises founders not to obsess over finding the perfect metric, as it can detract from more critical tasks like product development and user engagement 3. Instead, Shreyas suggests choosing a measurable metric that generally works and focusing on qualitative feedback for deeper insights 3.
The North Star metric is not a panacea. Finding the perfect metric as your NSM is actually not necessary, especially when you're early stage.
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discusses the importance of founder involvement in defining these metrics, emphasizing that even if delegated, the founder's engagement is crucial 4.
