Published Jul 15, 2020

AI Today Podcast: AI Center of Excellence in the US Federal Government – Interview with Neil Chaudhry, GSA

Neil Chaudhry, Director of AI Implementations at GSA's AI Center of Excellence, delves into the challenges and progress of AI adoption in federal agencies, stressing the importance of transparency, trust, and human involvement in AI systems to ensure successful and responsible implementation.
Episode Highlights
AI Today Podcast logo

Popular Clips

Questions from this episode

Episode Highlights

  • Current Adoption

    Neil Chaudhry highlights the current level of AI adoption within federal agencies. He explains that while some agencies are risk-averse, many are piloting tools like chatbots, robotic process automation, and predictive modeling to enhance their mission capabilities 1. Neil's extensive background in federal service and his role at the AI Center of Excellence position him to advise on best practices for sustainable AI implementation 2.

    Agencies are piloting the use of very specific tools that help with their mission set, such as chatbots, robotic process automation, advanced analytic tools, predictive modeling, and everything, almost as a precursor to prescriptive modeling and simulation.

    ---

    He leverages the expertise of his peers to provide achievable implementation strategies for federal partners.

       

    Unique Challenges

    Federal agencies face unique challenges in adopting AI, particularly around data privacy and usage. Neil emphasizes that the government must take a holistic view of data, conducting privacy threshold assessments to ensure data is collected and safeguarded appropriately 3. He works to shift the perception of these assessments from roadblocks to levers for success 4.

    We are using the minimum amount of data required to provide services to our citizens and to our partners.

    ---

    Once these initial hurdles are overcome, AI programs can achieve exponential results, rapidly gaining momentum.