Government vs. Tech
The discussion highlights the stark contrast between the government's struggles with Healthcare.gov and the efficiency of tech companies like Tinder. Dedicated civil servants are acknowledged for their efforts, yet the conversation emphasizes the need for industry best practices, such as site reliability and user-centered design, to improve government services. The importance of having the right people in place to drive change is also underscored.In this clip
From this podcast
Decoder with Nilay Patel
Recode Decode: Matt Cutts
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