Augmented Reality Solutions
Steve discusses how augmented reality is transforming the service experience at Xerox, allowing technicians to access real-time information before arriving on-site. He highlights the excitement within the team as they leverage AI and AR technologies to enhance customer interactions. However, the challenge remains in educating users about these tools and encouraging them to adopt new technologies, such as downloading apps and utilizing their devices' capabilities.In this clip
From this podcast
Decoder with Nilay Patel
Can Xerox reinvent itself for another 100 years?
Related Questions