Email vs. Algorithms
Rania discusses the challenges small businesses face with paid advertising and the importance of owning customer data. She emphasizes how platforms like Mailchimp empower businesses to manage their customer relationships effectively, contrasting the stability of email marketing with the unpredictable nature of algorithm-driven platforms. The conversation touches on the ongoing struggle between the open Internet and algorithmic dominance, hinting at a potential shift in focus.In this clip
From this podcast
Decoder with Nilay Patel
Mailchimp CEO Rania Succar on culture, acquisitions, and how big 'small business' really is
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