Transforming Barnes & Noble
James discusses the evolution of Barnes & Noble from a corporate giant to a more localized, community-focused bookstore. He highlights the importance of creating inclusive spaces that welcome everyone, especially young people, and shares his vision of empowering booksellers by reducing central control. This shift not only aims to enhance the customer experience but also to revitalize the local economy.In this clip
From this podcast
Decoder with Nilay Patel
‘The Goliath is Amazon’: after 100 years, Barnes & Noble wants to go back to its indie roots
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