Measuring Government Success
The conversation delves into the challenges of measuring success within government agencies, particularly the TSA. Unlike tech companies with clear public metrics, the government often struggles with transparency and accountability. The discussion raises critical questions about how the TSA defines and evaluates its effectiveness in a landscape where success is not easily quantifiable.In this clip
From this podcast
Decoder with Nilay Patel
TSA’s chief innovation officer on surveillance, security lines, and surrendering to PreCheck
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