Delivery Dilemmas
Adapting to the pandemic, Pugliese turned to multiple delivery apps, which helped him reach more customers but came with hefty commission fees. While he acknowledges the necessity of these services, he expresses frustration over the significant cuts taken by the apps, which threaten his profitability and diminish his connection with regulars. The struggle between survival and maintaining his restaurant's vision is a poignant reminder of the challenges faced by small businesses today.In this clip
From this podcast
Decoder with Nilay Patel
Land of the Giants: Delivery Wars
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