Hidden Charges Exposed
A restaurant owner uncovers unexpected charges from Grubhub, revealing a troubling pattern of fees for calls that resulted in no orders. After meticulously reviewing recorded calls, he discovers he was billed for voicemails and general inquiries, leading to claims of predatory practices. The situation highlights the complexities and potential pitfalls of third-party delivery services for restaurants.In this clip
From this podcast
Decoder with Nilay Patel
Land of the Giants: Delivery Wars
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