Grubhub's Customer Service Woes
A restaurant owner shares his frustrating experience with Grubhub's customer service, detailing the arduous process of contesting over 50 calls that resulted in charges without orders. Despite Grubhub's claims of policy changes and improved practices, the owner still faced issues long after these adjustments were made. The conversation highlights the deeper annoyance of feeling cheated by a corporation, emphasizing that it's not just about the money, but the principle behind it.In this clip
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