Mastering Inclusion

Ben discusses how Genghis Khan's success stemmed from his ability to create a meritocracy, allowing him to recognize and incorporate talent from diverse backgrounds. He highlights the challenge many face in seeing potential beyond their own experiences, emphasizing that true diversity requires more than just hiring; it demands a culture where everyone feels valued as a first-class citizen. Retaining talent from varied backgrounds proves to be a greater challenge than attracting them in the first place.