Delivery Dynamics
Apoorva discusses the complexities of the Whole Foods deal and how it coexists with Amazon's delivery services, emphasizing the unexpected nature of Amazon's acquisition. The conversation shifts to the delivery network's pay structure, highlighting past mistakes and the challenges faced by delivery personnel, particularly regarding tipping practices. Insights reveal the ongoing efforts to improve relationships with shoppers and address their concerns.In this clip
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Related Questions
Have you made mistakes in the past in terms of how the pay structure has been and sort of how core you think they are to the overall business?
What might your answer be regarding the coexistence of Prime Now delivery and Whole Foods without a contract being broken?
How you pay them, how much does a tip go to them? Is a tip hidden in the app? Is it accessible?