Airline Innovation Insights
Ed discusses Delta's impressive reduction in maintenance cancellations, attributing it to predictive technology and data utilization. He emphasizes the airline's aggressive investment strategy, with nearly $5 billion allocated to capital and technology improvements. While proud of their digital advancements, he acknowledges that there is still room for growth in enhancing the consumer digital experience.In this clip
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Recode Decode: Delta Air Lines CEO Ed Bastian (Live at Code 2019)
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