Mobile Commerce Evolution
The traditional customer journey has become increasingly complex, as consumers navigate multiple devices and platforms. Brands must adopt data platforms that unify customer information in real-time to create seamless and personalized experiences. Reflecting on the past, the conversation highlights Washington's decline as a tech hub, once home to pioneering Internet companies, and questions what the future holds for the region's tech landscape.In this clip
From this podcast
Decoder with Nilay Patel
Recode Decode: Can an alt-weekly newspaper survive in 2018?
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