Retail's New Reality
Brands remain vital, but the landscape is shifting as consumers demand better products and experiences. Retailers must adapt by investing in knowledgeable staff rather than solely in technology. As shopping habits evolve, the focus is on exceptional service and quick, efficient transactions, pushing traditional retail models to rethink their strategies.In this clip
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Decoder with Nilay Patel
Recode Decode: Scott Galloway, founder, L2
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