Uber's Service Challenges
Frances discusses her experience consulting for Uber, highlighting that the challenges faced by the company were not unique but rather common in many organizations. She emphasizes the need for perspective, suggesting that what seemed like significant obstacles were more like manageable pebbles. The conversation also touches on the toxic culture within Uber, contrasting it with issues seen in other tech giants.In this clip
From this podcast
Decoder with Nilay Patel
Recode Decode: Frances Frei, SVP of leadership and strategy, Uber
Related Questions