Intent vs. Impact
The conversation delves into the crucial distinction between intention and impact, emphasizing that good intentions do not guarantee positive outcomes. By posing the question, "What's the worst-case scenario and on whom?" teams can broaden their perspective on who their creations affect and why. This proactive approach can prevent potential pitfalls and foster a more thoughtful design process across various industries, including tech and nonprofits.In this clip
From this podcast
Design Better
Jahan Mantin and Boyuan Gao: Designing for diversity
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