Jazz Band Approach
Embracing a jazz band approach fosters flexibility and encourages learning through doing, allowing team members to actively engage in user research. This model not only enhances collaboration but also shifts the team's culture by setting expectations for designers and PMs to gather customer feedback directly. By focusing on impactful research, the team can tackle bigger challenges and refine their processes continuously.In this clip
From this podcast
Design Better
Bonus Episode: Jason Giles, VP of Product Design at UserTesting, live in Austin
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