Culture of Accountability
Atul emphasizes that the culture of an organization is defined by the worst behaviors tolerated, highlighting the critical need to address failures in public health to prevent harm. He draws parallels between surgical practices and organizational dynamics, advocating for regular reviews of failures to foster improvement. This conversation challenges the notion of promoting happiness over alleviating misery, urging a focus on minimizing harm as a priority in high-stakes environments.In this clip
From this podcast

WorkLife with Adam Grant
Surgeon Atul Gawande wants everyone to have a coach
Related Questions
What are the dangers in progress as discussed in the episode Adam Grant | Why You Should Rethink A Lot More Than You Do and the clip Normalizing Vulnerability?
Is being open to being wrong important in episode 482: Adam Grant | The Power of Knowing What You Don't Know and the clip The Power of Rethinking?