Building AI Solutions
Eddie shares the journey of integrating AI into their operations, highlighting the initial reliance on third-party solutions for customer support. As they sought to enhance their service with specific contextual knowledge, the decision was made to develop in-house capabilities. The challenge lies in identifying the most impactful areas to apply AI while avoiding distractions from numerous potential applications.In this clip
From this podcast
High Agency: The Podcast for AI Builders
AI at Scale: Lessons from Gusto's $9.5 billion journey with Eddie Kim & Ali Rowgani
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How can AI systems serve humans as discussed in the episode AI at Scale: Lessons from Gusto's $9.5 billion journey with Eddie Kim & Ali Rowgani and the clip Beyond Automation?