Importance of Hiring the Best

Steven reflects on the importance of hiring the right people for a company's success, realizing that every company is essentially a recruitment business. He discusses the need for a different caliber of talent and the missed opportunity of not being more ambitious from the start. John Eckbert shares his experience with assembling a strong team for Five Guys and the significance of hiring from top to bottom, emphasizing the importance of even the first crew person in a new store.