Setting Expectations
Establishing clear expectations is crucial in negotiations, especially when emotions run high. Both sides may experience discomfort, but this should not be mistaken for disrespect; rather, it reflects a commitment to the process. In the realm of special education, misaligned expectations between parents and schools can lead to conflict, highlighting the importance of understanding legal requirements versus the desire for the best outcomes for children.In this clip
From this podcast
Negotiate Anything
When Emotions Run High: How to Handle Them in Difficult Conversations - with Jeanine Carroll M.Ed and Helen Rapp Esq
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