Understanding Biases
Recognizing the biases at play—both in ourselves and others—can significantly enhance our persuasive abilities. By focusing on the specific payoffs for the group involved, and addressing their unique challenges, we can create a compelling case for change that resonates with their everyday experiences. Tailoring communication to their language fosters trust and engagement, making it easier to implement new processes effectively.In this clip
From this podcast
Negotiate Anything
How to Lead Change In Your Organization with Chris Deferio
Related Questions
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Overall, I have a weird relationship with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? Additionally, I'm frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Overall, I have a weird relationship or connection with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taken criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently.