Shifting Focus
Bill Carr discusses the realization that last-minute fire drills and short-term revenue goals were not effective for long-term success. He highlights the importance of the book "Good to Great" in helping the company codify their growth flywheel and shift their focus towards improving key customer-centric factors.In this clip
From this podcast
Lenny's Podcast
Unpacking Amazon’s unique ways of working | Bill Carr (author of Working Backwards)
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