Communication and Empathy
Marshall and Shane discuss the importance of communication and the different types of empathy. Marshall emphasizes the need to ask the people you work with for suggestions on how to improve communication and explains how empathy can be both positive and negative.In this clip
From this podcast

The Knowledge Project
Lessons from a Life of Leadership | Marshall Goldsmith | Knowledge Project 142
Related Questions
Can you explain the different types of empathy as discussed in the episode Lessons from a Life of Leadership | Marshall Goldsmith | Knowledge Project 142 and the clip The Power of Empathy?
What are the different types of empathy as discussed in the episode Lessons from a Life of Leadership | Marshall Goldsmith | Knowledge Project 142 and the clip The Power of Empathy?
How to empathize effectively?