The Tipping Point
John List, former chief economist at Uber and Lyft, discusses the pivotal moment when the hashtag #DeleteUber caused a shift in market share from Uber to Lyft. List explains how he and his team implemented tipping as a strategy to get drivers back online, leading to a significant increase in Lyft's market share.In this clip
From this podcast
EconTalk
John List on Scale, Uber, and the Voltage Effect
Related Questions