Communication Channels
Sheila and Shane discuss the impact of communication channels on conversations and how preferences can affect the effectiveness of communication. They also talk about the difference between dialogue and serial monologue in different communication channels.In this clip
From this podcast
The Knowledge Project
Sheila Heen: Decoding Difficult Conversations
Related Questions
How does phone communication differ from other forms of communication?
Is it better to use phone or email for communication?
Is it better to use phone or email for communication in the context of the episode The Impact of Keeping Secrets & Why Unreturned Messages Drive Us Crazy and the clip Communication Anxiety?