Managing Customer Success
Dave Kellogg shares insights on how customer success teams can navigate turbulent times by staying focused on their core responsibilities and avoiding getting caught up in non-value adding activities.In this clip
From this podcast
20VC
20VC: The Metrics That Matter in SaaS Today; Why CaC Payback is Flawed & CAC Ratio is Better, Why You Need to Hire Three Sales Reps at a Time, How to Forecast in 2024 & Biggest Mistakes Made Forecasting & How to Make Customer Success Sell More with Dave K
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