Onboarding Phlebotomists

Adora Cheung discusses the similarities and differences between onboarding phlebotomists and employing cleaners onto the Homejoy platform. She emphasizes the importance of hiring full-time employees for quality control and standardization, while also highlighting the significance of reliability during the interview process. Adora reflects on her previous experiences and expresses her determination to make the onboarding process as painless as possible for both the employees and the patients.