Empathy Pitfalls
Kim shares a story about Bob, a likable coworker who excelled at boosting morale but struggled with his work performance. She emphasizes the importance of balancing empathy with accountability in the workplace.In this clip
From this podcast

All the Hacks
Using Radical Candor to Strengthen Relationships at Work and Home with Kim Scott
Related Questions
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently. Overall, I have a weird relationship or connection with one manager at work. I'm going to change how I've been acting. I'm just an intern, but it's not obvious; everyone else loves me, and I love them. It's just this one person, and I need to change my attitude. She rarely gives me the space to explain and often asserts herself in the middle of presentations without letting me continue. It's very different from everyone else there. While it's useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in episode 225: Kim Scott | Care Personally, Challenge Directly with Radical Candor? I'm also frustrated about how I acted—responsive and thankful but also annoyed—when Kaitlyn suggested I do something differently.
What does it mean when you realize you may have been making a mistake or taking criticism in a negative or defensive way on a project, as discussed in the episode Radical Candor: From theory to practice with author Kim Scott? Additionally, how can I change my attitude towards a manager at work with whom I have a weird connection? She rarely gives me the space to explain and often interrupts me during presentations. While her approach is useful in some ways, it's also frustrating. I'm proud that I recognize I need to adjust to her behavior. Will this change help her loosen her resistance too?