Customer Success Mindset
Kristen shares insightful questions for customer success teams, emphasizing understanding clients' definitions of success and aligning with their broader marketing strategies. By focusing on helping contacts get promoted, teams can better serve their clients and build stronger relationships.In this clip
From this podcast
This Week in Startups
Customer Success | Scaling Your Startup S2 E9 with Kristen Wiley & Nicole Beals | E1229
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