Published Sep 7, 2016
20VC: What Is Wrong With The VC Industry, Why VC Is A Customer Service Game and Why Car Ownership Will Be A Thing Of The Past with Brett DeMarrais, Partner @ Ludlow Ventures
Brett DeMarrais, Partner at Ludlow Ventures, explores the evolution of venture capital as a customer service industry, the promising yet complex future of autonomous vehicles, and shares his personal journey that shapes his empathetic investment approach, exemplified by successes like Gather.

