Customer Experience Insights
The conversation dives into the disconnect between companies and their customers, highlighting frustrations with inadequate customer service, particularly in large corporations. There's a call for startups to differentiate themselves through exceptional customer support, emphasizing that personal interaction is often essential. Additionally, Puerto Rico emerges as a vibrant hub for innovation, boasting a skilled workforce and attractive tax incentives for businesses looking to thrive.In this clip
From this podcast
Equity
Forget ‘Founder Mode,’ what about Customer Mode?
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