Salesforce's AI Strategy
Salesforce plans to hire 2,000 new employees to promote its AI, Agent Force 2.0, which is designed to outperform human sales agents. Despite the irony of hiring humans to sell an AI that claims to sell better than humans, the company has already received 9,000 referrals for these positions. The AI service will cost $2 per conversation, raising questions about the balance between human and artificial intelligence in sales.In this clip
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