Management by Walking
Paul emphasizes the importance of being present on the front lines, advocating for a management style that values direct engagement with employees. He shares how his Lebanese family's entrepreneurial spirit shaped his understanding of sales and customer service. Embracing his flaws, he believes in leveraging strengths rather than hiding weaknesses, which has been pivotal in his journey with Kinko's.In this clip
From this podcast
Founders
The Founder of Kinkos — Paul Orfalea
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